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Jun
03
MEQL–Now in its 15th year
of Operation
Med-E-Quip Locators, Inc., MEQL, is conveniently located
in St. Louis, Missouri. The home office is a 7,500 square
foot facility located in West St. Louis County.
The company's co-founders Bob Caples and Rich Croft, are
supported by a veteran sales and operations staff that
has over 50+ years of combined medical sales and service
experience. MEQL, now in its 15th year of operation, offers
a wide array of services and products from brand name
new equipment to pre-owned re-certified equipment.
Equipment sales, rentals and support focus on infusion
and syringe pumps but extend to other patient care and
surgical equipment. Complimenting the equipment is an
extensive line of disposables from tubing sets and TPN
bags to pharmacy quality control products and incubators.
With a customer base of hospitals, surgery centers, pharmacies,
home IV companies and a growing international client base
MEQL has established itself as a leader in pre-owned medical
equipment field. MEQL also supports dealers with a transparent
approach that preserves their customer relationships.
The foundation of the continued growth and success of
MEQL can be attributed to a small group of very dedicated
employees who take great pride in providing first rate
customer service and satisfaction before and after the
sale. They focus on assisting the customer in finding
the right equipment for their needs. Comparisons by cost
alone often lead customers into purchases that are far
more expensive over time. Using their extensive experience
comparing the strengths and weaknesses of products, as
well as any alternative equipment that might better suit
the customer's application are discussed. This open approach
and the continued growth in our internet sales have opened
new US and international markets.
Over the past year MEQL has completely revised their website,
www.meql.com, to include a secure on-line Superstore complete
with images, specifications and supporting links. The
24-hour worldwide presence has already enabled them to
add customers from South America, Europe and Asia.
MEQL is deeply rooted in the philosophy that the job they
do for their customers today is directly related to the
company's future success. The entire team at MEQL knows
the value of each and every customer. Alberta Varble,
the most tenured and the company's administrative assistant
reiterates that philosophy saying, " The value of
our largest to our smallest customer is something that
is never taken for granted at Med-E-Quip."
"From the point of acquisition of each piece of equipment
beginning with our initial inspection and through each
step of the refurbishment process every effort is made
to follow the strictest quality assurance protocol to
ensure our customers are completely satisfied with their
purchase," stresses Pat Postal, V.P. of Remarketing
Sales. Also, their factory trained biomedical staff offers
a full service repair and re-certification department.
The department uses computer-based state of the art testing
equipment. This equipment is dedicated exclusively to
infusion equipment testing and the semi-annual/annual
re-certifications. Utilizing the latest software the staff
is able to constantly maintain the on going manufacturer's
upgrades and performance specifications. The manufacturers
and accreditation agencies require these certifications.
The detailed documentation that accompanies each device
is a concise computer-generated report that exceeds those
required by JCAHO standards. MEQL also performs 3rd party
repairs. All sales and service work is backed by a warranty.
Complementing the Service Department, MEQL maintains an
extensive supply of parts for both current and older technology
devices. The company recommends calling to inquire about
part numbers and pricing.
MEQL has been the beneficiary of the ever-increasing pressure
placed on healthcare providers to contain or reduce costs.
The company's President, Bob Caples explains, "As
hospital capital budgets continue to tighten, the number
of facilities looking for alternative new or quality pre-owned
equipment as a viable option is on the rise. We are, in
many cases, able to offer substantial savings on their
purchases."
To purchase or sell your equipment or for additional
information or assistance please call the Sales Department
at: (800) 555-0774; (314) 994-9820; fax: (314) 994-9840
or email: sales@meql.com,
website: www.meql.com. |
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