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Home > OR Today > Corporate Profile Archives


Corporate Profile February 07

Med1Online: Physicians’ One-stop
Shop for Capital Medical Equipment

by Julie E. Williamson

Physicians searching for quality new and pre-owned capital medical equipment are no longer required to track down multiple vendors and equipment refurbishers to satisfy their various needs.

That’s because Med1Online, the Golden, CO-based capital medical equipment provider, has revolutionized the new and pre-owned medical equipment market, offering customers a one-stop shop for equipment acquisition across a wide range of modalities and specialties – from ultrasound, aesthetics and endoscopy to obstetrics and gynecology, laboratory, and surgical, among others. Currently, Med1Online offers new and pre-owned equipment from hundreds of manufacturers to offer the best selection to its customers.

The company’s soup-to-nuts operational approach is a bit of a departure from many other medical equipment providers, which have opted to limit their product focus to just one or two modalities. Although sticking to what one knows best certainly makes sense for some, Med1Online was convinced there was a more efficient, convenient and cost-effective way to meet physicians’ vast equipment needs.

“We recognized that there were many inefficiencies when it came to purchasing capital medical equipment. Physicians would have to go to multiple sources to buy all the equipment they needed and they would have to know all the different places to go for each of those items,” explained Jennifer Wentworth, Med1Online’s Internet merchandising manager. “That’s why this company was founded – to provide the convenience of buying virtually any type of quality capital medical equipment – new or used – in just one place.”

At the core of Med1Online’s operations is a team of knowledgeable staff, including highly specialized Business Unit Leaders, each of whom are experienced in a different equipment modality or specialty. If a customer inquires about an exam table or ultrasound unit, for example, there’s a skilled business unit leader available to assist them and help them find the item best suited to their unique needs, whether it be new or pre-owned.

Med1Online’s business philosophy has certainly caught on. Since its inception approximately four-and-a-half years ago, the company has earned a solid reputation in the industry and a loyal following from customers worldwide who realize they can now turn to one source for all their medical equipment needs. Med1Online’s business has grown exponentially – so much so, in fact, that it now operates out of a state-of-the-art, 120,000 square foot facility and employs more than 70 knowledgeable employees.

The building features a fully-equipped biomed facility where every piece of used equipment sold undergoes thorough inspection and comes with a 90-day warranty (extended warranties are also available). Med1Online’s skilled biomed technicians pride themselves on providing a quality, cost-effective solution for customers in need of equipment repairs and refurbishment. If customers require a part for their equipment, they can turn to Med1Online for that as well.

Of course, it’s the company’s fully functional e-commerce website that further maximizes efficiency and convenience. Although Med1Online offers 24-hour sales support, customers who know the specific pieces of equipment they want can purchase it by simply logging on, pointing and clicking. Customers can find new equipment at www.med1online.com and pre-owned equipment at outlet.med1online.com.

Customers aren’t left to their own devices with equipment installation, either. Med1Online has a network of quality independent service organizations that can tackle equipment installations, and Med1Online can also contract with original equipment manufacturers for installations, if required.

Because capital equipment budget constraints are an issue for many physicians, Med1Online has customers covered with a variety of convenient financing and equipment leasing options.

Med1Online also offers a trade-in program to its customers and will take any piece of equipment in on trade with the purchase of an item, new or pre-owed, from Med1Online. Customers can also sell their used equipment to Med1Online or list equipment on a consignment basis.

“We have anticipated the various needs of our customers and are committed to helping them buy the right equipment, at the right price,” Wentworth added. “Whether it’s a new piece of equipment or a quality refurbished one, customers can rely on us for the very best solution and support.”

 

 


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